Facilitation

Facilitation is essential for managing change effectively and ensuring desired outcomes. This book offers practical guidance for anyone responsible for leading change processes, whether experienced or new to facilitation.

Discover how to design and lead engaging workshops and meetings that empower participants and drive results.

In Facilitation, seasoned facilitators share their extensive experience, practical methods, and useful tools, along with handy tips and tricks to boost the skills of both trained and novice facilitators.

The book explores how to craft dynamic meetings, workshops, and processes where participants take ownership, maintain high energy, and achieve meaningful results. It equips you with a comprehensive toolbox covering everything from planning and execution to implementing workshop designs and outcomes.

Facilitation focuses on harnessing the human resources within an organization to create meaning, energy, and stronger connections among people, ultimately driving better results for managers, employees, and the entire organization.

Contents

• Preface
• Introduction
• Part I Facilitation
• Chapter 1: Facilitation is about creating results and ownership through involvement
• Chapter 2: Involvement and ownership
• Part II Before, design of the process
• Chapter 3: Solid design of processes using the ‘Design Star’
• Chapter 4: Purpose, centre and arms of the Star
• Chapter 5: Participants, the ‘co-workers’ in your process
• Chapter 6: Environment, creating the right physical and psychological context for your process
• Chapter 7: Form, methods and processes to develop the script
• Chapter 8: Always take time to manage expectations of roles during the process
• Chapter 9: From Design Star to programme and script
• Chapter 10: The facilitator
• Chapter 11: The task
• Chapter 12: Group
• Part IV After
• Chapter 13: AFTER: Implementation and influencing behaviour
• Chapter 14: Giving and receiving feedback in the role of facilitator
• Part V Large-scale facilitation
• Chapter 15: Large-scale facilitation, facilitation of processes involving many people
• Part VI Virtual facilitation
• Chapter 16: Virtual facilitation, when the participants cannot meet physically
• Conclusion
• Bibliography
• Appendix