Digital Inclusion

Beskrivelse

Digital Inclusion explores life within digital societies, focusing on how public sector digitalization impacts everyday experiences in some of the world's most digitally advanced Scandinavian countries.

An insightful look at how digital transformation affects inclusion and public engagement in Scandinavian societies.

This book delves into the often unseen aspects of digital transformation, highlighting how exclusionary effects of digitalization are addressed in local settings. Across seven chapters, it showcases examples of how family members assist one another in accessing online services, emphasizing the diverse contexts in which digital support occurs-including efforts by volunteers and front-line public sector professionals.

Framed by an overview of political digitalization strategies in Scandinavia, the discussion shifts towards prioritizing citizen values and interests. The authors introduce concepts and methods that challenge the narrow perception of citizens merely as ‘users,’ aiming to enhance human-technology interaction and boost public involvement in decisions shaping digital society.

Digital Inclusion contributes to ongoing efforts to make digitalization more responsive to public needs. It is designed for policy makers and public sector managers, but also appeals to citizens eager to understand the societal shifts brought on by digital transformation and their everyday implications.

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